Wig City Reviews

Usually has good sale on items I use the most

Ladies it’s not worth your time or money horrible selection with almost 75 to 100% ( pretty sure more than 100%) markup from market value !! The price margin is completely ridiculous Not to mention the horrific customer service!! I totally get having to price your products in reflection of running a business however there’s a huge difference between good business & bad business & they do bad business!! So why settle when you could find better quality, better selections & amazing prices at Divatresss.com!

They are very nice people and very helpful. In order for them to get used to seeing you, they will know exactly what you are going for. I am a regular there, and i get help there every time i go there. I know i might piss some people here in the comment section, but if there are complainers saying that the owners are rude, 9 times out of 10 the rudeness usually comes from a customer. If the customer is nice, they will remember that you are one of the nice ones, but if you are rude and impatient with them, they will be the same back to you. Common sence. They kinda want the customers to know what they want, and they will take you right to it. Then, you will get great service.

I read a lot of the reviews and thought I would give it the benefit of a doubt. Working with the public I know sometimes reviews aren't always fair. Nope. I could see a lot of the negative reviews here being accurate. While stopping short of being rude or aggressive, the owner was far from welcoming or pleasant. I was there shopping for a wig for a play, and once she found this out she assured me they didn't have anything like that and basically shoo'd me out of the store. I did see several wigs that I would have liked to look at and that were in my price range (I'm assuming she thought I was looking for something cheap and therefore not worth helping) but given the way I was greeted and her overall demeanor, no thank you. I suppose it's a fine place if you are looking to spend a decent amount of money and you are clear about that upfront, but for me the costumer service was so uncomfortable, it wouldn't be worth it. Though to be fair, I can't be sure her demeanor stems from racism. I would bet she is prepared to be equally unhelpful and unwelcoming to anyone she didn't feel was worth her time.

Although they have a huge selection, I have NEVER in my life witnessed discrimination, blatant disrespect, and racism in the manner the owner (the female) showed today towards one of my family members. She truly showed her a**. I have spent so much in this particular store so of course I was in complete shock that she was acting the way she was. She asked me to leave along with my family member although I had NOTHING to do with the situation. As I was explaining this to her she said "just go out...same bloodline, same family, same dna". My mouth dropped of course and she continued her rant talking about America and "you Americans...." Her remarks were so unbelievable. They were distasteful and I will NEVER shop in this store again. Trying to diffuse the situation by talking to her husband and son probed to be unproductive as well. They didn't care in the slightest. Her son even threw out some untruths which was another jaw dropper. As I corrected him and reminded them of how much money I spend in there and how we have never had a problem. She said she doesn't care about my money, she has money...They were SO rude. Im not sure if it was a bad day but they were VERY unprofessional. They should be concerned about lawsuits..discrimination and defamation of character.